Pooka Privacy Policy

1. Introduction

Welcome to Pooka! Your privacy is important to us, and this policy explains how we collect, use, store, and protect your information. By using Pooka, you agree to the practices described here.

2. Information We Collect

Personal Information: When you sign up for Pooka, we collect details such as your username, email address, and profile picture. This information personalizes your experience and helps us communicate with you.

Usage Data: We gather information about your interactions with Pooka, including pages viewed, actions taken (like adding cards to your collection), and app performance metrics. We use this data to improve our services.

Device Information: We may collect information about your device, including IP address, browser type, operating system, and unique device identifiers to ensure compatibility and security.

3. How We Use Your Information

To Provide and Improve Services: We use your information to operate, maintain, and enhance Pooka, including optimizing your experience and personalizing content.

Communication: We may send you updates, notifications, and information related to your account. You can manage communication preferences in your account settings.

Security and Compliance: Your information helps us maintain the security of Pooka and comply with legal requirements.

4. Sharing Your Information

With Service Providers: We work with trusted third-party service providers, including Cloudflare, Firebase, and Google Analytics, to assist with services like data hosting, email communications, and customer support. These providers have access to your information solely to perform services on our behalf.

For Legal Reasons: We may disclose information if required by law, regulation, or legal processes, such as to protect against misuse or illegal activities.

5. Your Choices

Access and Control: You can view, update, or delete your personal information through your profile settings in Pooka.

Communication Preferences: You can opt out of marketing communications at any time by updating your settings or following the unsubscribe instructions in our emails.

6. Data Security

We take data security seriously and use industry-standard measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Pooka is not intended for use by children under 13. We do not knowingly collect personal information from children. If we learn that such data has been provided, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on this page with a new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at support@pooka.app.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the ability to access, correct, or delete your data. Contact us if you wish to exercise any of these rights.

11. International Users

If you are accessing Pooka from outside of the EU, your information will be processed in the EU where our database is located, specifically in Cloudflare’s West EU region. Cloudflare Workers operate worldwide, and Firebase Authentication storage location may vary. By using Pooka, you consent to this transfer of information.